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Privacy Policy

Last Updated: June 13, 2025

1. Information We Collect

When you purchase from Price Mitra, we collect the personal information you give us such as:

  • Identity Data: Name, Username.
  • Contact Data: Billing address, Delivery address (including landmarks), Email address, and Telephone numbers.
  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
  • Technical Data: IP address, browser type, and version, time zone setting, and location.

2. How We Use Your Information

We use your Order Information primarily to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you regarding order dispatch via SMS/WhatsApp.
  • Screen our orders for potential risk or fraud.
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products (e.g., Diwali or Ugadi offers).

3. Sharing with Third Parties

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Payment Gateways: We use secure partners like Razorpay, PhonePe, or Paytm. We do not store your Card details or UPI PIN on our servers.
  • Logistics Partners: We share your name, address, and phone number with courier services (Shiprocket, Delhivery) strictly for delivery purposes.

4. Cookies

Price Mitra uses cookies to maintain your session. For example, cookies allow us to remember what items you have in your shopping cart so you don't lose them if you navigate away from the page.

5. Data Security

To protect your personal information, we take reasonable precautions and follow industry best practices (SSL Encryption) to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

6. Your Rights

You have the right to request access to the personal data we hold about you, to port it to a new service, or to request that your personal data be corrected or deleted. If you would like to exercise these rights, please contact us at support@pricemitra.in.

7. Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence. We do not knowingly collect info from individuals under 18.

8. Changes to Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.

9. Contact Us

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at support@pricemitra.in.